You would put "not applicable" (n/a) since our units work off your furnace or boiler.
To inquire about becoming a distributor please contact us at firstname.lastname@example.org.
An Indirect Water Heater uses a furnace or boiler. The Storage tank uses a domestic water heating unit such as an on-demand type heater or combination boiler.
Laying down a tank for shipment is not recommended! Laying the tank on its side risks damaging the tank before it has arrived at its final destination.
All Heat-flo tanks are stainless-steel construction.
Heat-flo units have been manufactured with anode rods since approximately September of 2014. Heat-flo switched from magnesium anode rods to aluminum near the end of 2020. Please see question titled "How do I know if I have a Magnesium anode rod or an Aluminum anode rod?" for more details on telling the anode rods apart.
Heat-flo tanks are not made to withstand the outdoors, therefore it is NOT recommended that the tank be installed outside.
Modifications can lead to the tank having a shorter life span, there fore we do not recommend altering the tank under any circumstances.
Water heaters should be installed by a licensed professional. This is to ensure the tank is installed properly, up to code, and can last for a long time.
An aluminum anode rod will have the letter “A” on the brass nut. You can also tell the type of anode rod by when it was produced. If it was produced before the last couple months of 2020, you have a magnesium anode rod, but if it was produced after late 2020 you most likely have an aluminum anode rod.
Yes! All Heat-flo anode rods are interchangeable.
Our anode rod nut has changed to make the size more universal!
If you have a tank with a larger nut, it will need a 1 ¾ “ socket to remove it.
If you have a tank with a smaller nut, it will need a 1” socket to remove it.