Results of Heat-flo's 2021 ISO 9001:2015 Audit
Heat-flo had its’ Surveillance 2 audit of the ISO 9001:2015 quality system on October 1st. This type of audit is completed by an outside auditor and involves reviewing the quality system and how effective it is at making sure any defects are caught and repaired before the customer receives any product. The Q.M.S is compared to the written standards of ISO to make sure that all the articles match. The auditor went through all the articles and made sure we did what we said we would do to assure a quality product. The auditor found no issues either major or minor with the system, and complimented Heat-flo for being at an advanced stage even though this is only its 3rd year following the ISO standard. Quality is an essential part of every employee here and it really comes right from the top as the owner has embraced the importance of providing a quality product.